HDC Labs operates three business segments: Life Solutions (home services), Construction Solutions, and Realty.
Life Solutions covers home networks and facility maintenance, while Construction Solutions handles smart buildings, fire-safety systems, SOC infrastructure, mechanical facilities, and landscaping/interior work.
The Realty segment spans facility management (FM), property management (PM), and proptech, operating on the company's self-developed integrated management platform 'insite,' which runs an integrated control center along with RMS, VOC, and FMS functions.
The company was relaunched under its current name after HDC I-Controls, founded in 1999, absorbed HDC I-Service, and in 2025 the group transferred core business units of real estate data platform Real Estate 114 to the company, adding pricing, listing, and location data capabilities along with platform operating know-how.
In the smart home segment, the company has developed and commercialized its own natural-language-based 'Bestin AI Home Agent,' a black-box digital door lock, and a smart energy meter, and its products have won the iF Design Award in Germany and been selected as an outstanding design product at Korea's Good Design Awards for 13 consecutive years.
Its main customer base consists of I-Park branded apartment complexes developed by affiliate HDC Development, and the company has also expanded its facility management platform into non-residential facilities such as Gocheok I-Park, a KB Kookmin Bank headquarters building, and AhnLab.
The construction and property-management IT services market includes competition from IT affiliates of large construction groups and specialized home-network vendors, and the company is pairing a stable business base anchored in group-affiliated order volume with differentiation through AI and AIoT technology investment.