Founded in 1995, InfoBank is a first-generation Korean venture company that started as the country's first and largest enterprise messaging service provider.
Mobile messaging services account for the majority of revenue, with smart-car (in-vehicle software), other mobile services, and real estate rental making up the remainder.
The company operates the 'bizgo' enterprise communication platform for bulk text and alert-talk messaging, and has recently added commerce alert-talk automation, CRM, and Instagram DM automation features to evolve from simple message delivery into a customer operations platform.
In the smart-car segment, InfoBank has performed project-based development of in-vehicle infotainment (IVI) and telematics modules for Hyundai Motor Group.
In the AI segment, the company officially launched its 'IN7' AI collaboration platform and has expanded into AICC (AI contact center) solutions along with a call-bot development partnership with SK Telecom.
The organizational structure adopts six independent company units (iCo) covering messaging, AI, financial SI, mobility, B2C, and startup investment/acceleration.
In Korea's enterprise messaging market, telecom carriers such as KT and LG Uplus directly operate text-relay businesses and hold the majority of market share, placing non-carrier operators like InfoBank in a relatively disadvantaged competitive position.
The company recently hired a new Chief AI Officer with prior experience at Naver, Coupang, and Socar to accelerate commercialization of its AI transformation business.