Shinsegae I&C is Shinsegae Group's IT services affiliate, spun off from the group's computing division in 1997, operating across three segments: IT Service, IT Distribution, and IT Information Service.
The IT Service segment covers system integration, system maintenance, and cloud/IDC operations via the Gimpo data center, and generated 30.9 billion won in operating profit in H1 2026, the largest single contributor to the company's earnings.
The IT Distribution segment handles game software and networking equipment distribution including Nintendo and PlayStation titles, with game software sales rising in Q2 2026 on stronger Nintendo Switch 2 sales.
The IT Information Service segment, which includes education and messaging services, has relatively lower profitability and has recently been scaled back.
In smart retail, the company develops AI vision-based self-checkout and unmanned store solutions, expanding supply beyond Shinsegae's own retail network to outside partners.
Its main customers are centered on Shinsegae Group affiliates including E-Mart, and a substantial portion of revenue is generated through intra-group transactions.
Competitively, it is compared to conglomerate-affiliated IT services firms such as Samsung SDS, LG CNS, and Lotte Data Communication, with a considerable revenue-scale gap relative to larger peers.
The company has set AI, cloud, smart retail, and smart infrastructure as its four growth pillars, expanding into AI-based services such as chatbots, demand forecasting, personalized recommendations, image recognition, and robotic process automation (RPA).