Hanwha General Insurance is a composite non-life insurer organized around long-term insurance (health and accident protection products), auto insurance, general insurance, and asset management.
Under CEO Na Chae-beom, who took office in 2023, the company has driven long-term insurance growth by emphasizing specialized products such as women's health insurance.
The auto insurance business expanded in scale after the company absorbed its subsidiary Carrot General Insurance in September 2025; before the merger, Hanwha General Insurance's direct auto premiums stood at KRW 816.4bn at the end of 2025, up KRW 145bn year over year, and combined with Carrot's volume the total reached roughly KRW 1 trillion, exceeding Meritz Fire & Marine Insurance's premium base.
On the distribution side, the exclusive agent force grew 16.9% year over year to 13,982 people at the end of 2025, ranking fourth in the industry behind Samsung Fire & Marine, Meritz Fire & Marine, and DB Insurance, while the 13th-month agent retention rate stayed at the industry's highest level of 69.57%.
The competitive landscape has traditionally been dominated by a 'Big 5' of Samsung Fire & Marine, Meritz Fire & Marine, DB Insurance, Hyundai Marine & Fire, and KB Insurance, and Hanwha General Insurance is positioned to challenge this structure through sales force expansion and the Carrot integration.
Under the new accounting regime (IFRS17), contractual service margin (CSM) has emerged as the key indicator of future profitability, and Hanwha General Insurance's in-force CSM reached KRW 4.0694tn at the end of 2025, up 7.0% year over year.
The company's standing within the Hanwha financial group has also grown, with its 2025 standalone net income surpassing that of flagship Hanwha Life and its contribution to group earnings rising to 46%.
Still, auto insurance remains a low-margin business heavily influenced by mandatory-insurance rate policy, meaning that scale expansion through the Carrot integration does not automatically translate into improved profitability.